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WhatsApp (WABA) integration

Steps to integrate WABA for conversational flows

  • Go to Facebook Developer Console and select your app. This will open your app dashboard
  • From the side panel on the left, click on WhatsApp to expand it and Click on API Setup
  • Click on Configure webhooks link from Step 3
  • Click on Edit button in the Webhook section. This will open a Dialog with the title Edit webhook's callback URL
  • Enter https://stage-askribe-askribe-ohlibf5r4a-el.a.run.app/api/v1/webhook/whatsapp in the Callback URL field.
  • Enter ozymandias in the Verify token field
  • Click on Verify and Save button
  • Now, click on Manage button in the Webhook Fields section. From the opened Dialog, select messages and click Save.
  • Please note, that this is only applicable for conversational flows. If you are also using workflow triggers for WhatsApp, you need to create a separate WABA app.